ISO 9001 AND ISO 14001
Recognising that companies only exist thanks to their customers, the ALSEI Group and its subsidiaries have always strived to ensure complete client satisfaction.
Building is a city comes with many responsibilities, not only the legacy we leave for those come after us, but also with regard to our carbon footprint and impact on the environment.
With this in mind, the ALSEI Group wanted to find a way to measure its efforts in achieving this dual objective, as well as imposing rules on itself in order to move towards a continuous improvement process.
In July 2021, the ALSEI Group obtained ISO 9001 and ISO 14001 certification (AFNOR) for all of its subsidiaries: ALSEI ENTREPRISE, DAVRIL PROMOTION and the OPALE ALSEI GROUP. In this way, the ALSEI Group is able to demonstrate its commitment to quality (ISO 9001) and the environmental management (ISO 14001) of its activities.
Launched in 2020, this approach involves an annual audit by the certification body with regard to the implementation of the ALSEI Group’s low-carbon strategy, as well as the Group’s compliance with its targets.
A CONSTANT QUEST
FOR CUSTOMER SATISFACTION
The aim of the Quality and Environment Management System (QEMS) put in place by the ALSEI Group is to :
- Constantly strive towards improving the satisfaction of its customers and partners,
- Achieve an optimal level of quality for all its services,
- Guarantee compliance with the regulations governing its activities,
- Continuously improve this operating system,
- Manage the environmental aspects of its activities,
- Recognise the work and contributions of all its employees.
PREVENTING AND REDUCING
OUR CO2 EMISSIONS
Because the most virtuous CO2 is CO2 that we don’t produce in the first place, the ALSEI Group has chosen to implement a proactive and pragmatic policy to prevent as many of these emissions as possible. This involves :
- Eliminating the consumption of single-use plastics,
- Using video-conferencing to reduce travel,
- Using less paper.
Where CO2 emissions can not be prevented, the ALSEI Group has put in place systems to reduce them.
OFFSETTING OUR INTERNAL ENVIRONMENTAL IMPACTS
In addition to its actions to manage and reduce the environmental aspects of its activities, the ALSEI Group also wants to offset 100% of its associated environmental impacts.
In 2020, the internal environmental impacts of activities in mainland France (Groupe ALSEI, ALSEI ENTREPRISE and DAVRIL) were estimated to be 120 tonnes of CO2-eq. In 2021, the ALSEI Group decided to renew its partnership with Reforest’Action to offset 100% of these internal impacts. Over 800 trees have been planted as part of this initiative.
– EXAMPLES OF ACTIONS –
Service providers are selected on the basis of their environmental approach, which must be in line with the ALSEI Group’s own approach. Some of the Group’s providers have ISO 9001 and ISO 14001 certification (AFNOR), while others employ practical virtuous actions.
The ALSEI Group has set up a scheme to recycle waste in its offices, e.g. ink cartridges, paper, electronic office devices, coffee capsules, etc.
The ALSEI Group is gradually replacing its fleet of vehicles with hybrid and all-electric vehicles, which are more efficient and less polluting.
ANTICIPATING NORMS AND USES
A sustainable building must ensure the long-term well-being of its occupants. The Group’s developments not only meet the expectations of immediate users but also those of future generations.
That is why the ALSEI Group, in addition to applying ISO 14001 design and construction processes, has chosen to offer the most demanding labels for its property developments, e.g. HQE, Minergie, BREEAM, BiodiverCity®, etc.
Integrated into the Group’s entire value chain — from development to delivery — the environmental targets systematically included in our Sustainable Development specifications for all project management contracts, aim to improve the environmental quality of the ALSEI Group’s offers.
Moreover, all the Group’s employees strive to design and propose technical solutions with future buyers and users in mind, i.e. solutions that are more efficient from an environmental point of view. Heating and cooling systems, waste water recovery, and renewable electricity production will be optimised to reduce the environmental impact of using the Group’s buildings.
CREATING INNOVATIVE, COLLABORATIVE AND USER-FRIENDLY SPACES
Needs and uses are changing. The world of work is merging with the home, and companies are providing employee relaxation areas that are more like libraries and living rooms than workplaces.
This blurring of the boundaries between work and home life has led the ALSEI Group to support these changes by proposing innovative trials with regard to designing new work spaces and user services.
– EXAMPLES OF ACTIONS –
On 28 July 2021, ALSEI ENTREPRISE signed a Charter of Reciprocal Commitments (view here) with the French Government and members of AFILOG (logistics real estate) on the environmental and economic performance of logistics real estate in France.
The ALSEI Group uses locally biosourced materials in its developments, such as bamboo and cryptomeria in Reunion, and materials sourced from the timber industry in mainland France.
On a constant quest for innovation DAVRIL and OPALE, the Group’s residential brands, offer bespoke smart appliance solutions in all its homes.
CONTROLLING AND REDUCING
THE IMPACT OF OUR CONSTRUCTION SITES
Each project undergoes a pragmatic assessment of its environmental impact with a focus on reducing energy consumption and minimising its carbon footprint, as well as employing responsible water and waste management systems.
The impact of a managed construction site, the use of sustainable materials sourced from eco-responsible channels, and designs that allow for other uses are all considerations and concerns that govern the choices of each new project.
BIODIVERSITY AT THE HEART
OF OUR APPROACH
The loss of biodiversity is taking place more rapidly than at any other time in history. Many plant and animal populations are in decline and while species extinction is a natural process, human activity has unquestionably accelerated the extinction rate to such a point that the current situation can be seen as a major biological crisis.
To contribute to halting this loss, the ALSEI Group creates biodiversity reserves on each of its new projects, e.g. by creating meadows, gardens and orchards, by greening open spaces, whether a roof or terrace, and by providing insect and bird habitats such as insect hotels, beehives and nesting boxes.
– EXAMPLES OF ACTIONS –
For all of its projects, the ALSEI Group applies its Green Construction Site Charter governing the operation of its sites, and enabling the control and monitoring of environmentally-friendly measures.
As soon as it becomes relevant, the ALSEI Group triggers a BiodiverCity® certification process in order to integrate biodiversity into its real estate operations in a tangible and operational manner. The Group’s primary aim is to set up biodiversity-integration projects at the development level.
The ALSEI Group has established and monitors ambitious objectives for maintaining and creating open spaces and re-greening its developments; these objectives include the percentage of open spaces, the surface area of re-greened spaces in square metres, and the number of trees planted per project.